The anonymized RAPID study folder gets first uploaded to the cloud: Fully medical data compliant Microsoft Azure (EU or UK) and then instantly moved to our secure medical server located in Hamburg, Germany, for analysis by our team.
If you are not able to upload the video on the special uploading site, we offer 2 fall-back solutions:
The transmission of data uses Internet-secured (https) lines.
Microsoft’s cloud is one of the most secure and compliant IT infrastructures, hosted in the EU under EU data privacy laws
CorporateHealth server has been set-up by IT security experts and operates from a medical location where also thousands of other patient records reside
The standard turn-around time for an evaluation is three working days (Mo-Fr, except German public holidays) from the time the video folder is fully uploaded.
You can order an expedited one-day service for urgent cases. Please let us know as early as you can, if you plan an expedited order by sending an email to “email@example.com“
To ensure best possible quality every team member is specifically trained. Each member of our team has consistently achieved some of the highest scores in the Medtronic certified CCE eLearning test and are constantly challenged to keep on improving.
Since the results of the clinical trial that used our service have not been published, we are not allowed provide statistics. However, it can be said that we have delivered very favorable results both in reading quality and in patient acceptance.
The main software we use is part of the medical device, i.e. in the case of Medtronic PillCam it is RAPID Reader.
We complement that standard tool with proprietary technology to facilitate the case management, data transfer and quality control, leading to a more efficient service.
The first path (pre-reading) is done by one of our nurses. All have specific training for the indication they are looking at (i.e. small bowel and/or colon) and worked in gastroenterology for many years.
The main evaluation gets then by one of our doctors of gastroenterology or internal medicine, with the help of the pre-reading results.
All of them are based in or around Hamburg, Germany, and in Scotland.
Feel free to reach out to get to know any of our medical staff.
By default, you can find the report(s) as PDF in your organization’s download area in the same spot where you uploaded the video.
But if you require a different ways of transmission or format, we can make that happen, too. E.g. download from FTP, direct delivery into your EHR system, send via encrypted email or just a plain printed copy coming by postal services.
To ensure no patient data is accidentally exposed, all videos are transferred “de-identified”, i.e. the patient name is replaced with a unique code. You will have noted that code in the patient record (or in custom implementations an electronic master list is managed by service providers that work with national health systems and provider, e.g. by sundhed.dk in Denmark or Medilogik in the UK).
When the report comes back that code is noted on the top of the report, giving you the opportunity to match the report again to the right patient.
In collaboration with various experts we have developed a reporting format that allows for fast and safe evaluation of the results. By default, that report is provided as PDF in English.
We can also deliver the plain report from Medtronic’s RAPID system or deliver everything as structured data in XML or other data formats.
Our evaluation report can be delivered in any language that uses Roman letters. The default is English and German is already available. We would work with you and/or experts for that language to map the standard terminology accordingly.