Microsoft has published a case study on the development and use of CorporateHealth’ Quality Management System.
After working closely with the Microsoft Visio development team we found an ideal way to create a powerful, simple to use and very pragmatic way to manage all our Standard Operating Procedures. Their Data Visualizer solution provides the key component: An automated way of translating lists (in Excel) into flowcharts (in Visio). That means the steps of a procedure can be rapidly developed as a simple list and presented to internal and external stakeholder for review and use as a flowchart without dealing with any of the design work that a flowchart normally requires.
Embedded into custom Sharepoint lists and workflows then makes all SOPs available to our nurses, doctors and other stakeholder to ensure every case is handled with the same quality as designed.